Thursday, November 10, 2016
19:18 PM - Investigating outage on node9. We'll update this when it is back online.
fsck is currently running on this node. We do not have ETA.
Tuesday, 15 November 2016 - The filesystem check remains in progress.
Friday, 18 November 2016 - Unfortunately, the data was not saveable on this node after days of trying. We have sent an email to the affected clients.
Thuersday, 24 November 2016 - The replacement node has been installed. The services have been recreated with the same IP. 2 months worth of credit has been applied to the affected clients.