Saturday, July 27, 2024
Saturday, 27 July 2024, 02:07 - We're investigating an outage impacting node26. Updates will be posted here as soon as there are any.
Wednesday, June 28, 2023
06/27/2023 09:07 - we are aware of an issue with R1soft licensing. We are in touch with Connectwise about the situation now. Please take no action to try to fix it yourself, there's nothing you can do from your end of things, you don't need to reactivate your license at this time or download different software or return the license or anything at all. We will update this announcement when...
Friday, June 17, 2022
Friday, 17 June 2022, 15:00 - the UK datacenter move is underway, and affects UK VPS. If your VPS is in a different location or anything else, it is not affected by this action. A reminder of the timeframe provided by the datacenter: START: Friday, June 17, 2022, @ 21:00 (9 PM BST) FINISH: Saturday, June 18, 2022, @ 07:00 (7 AM BST) Like many things in life this time range is not absolutely...
Wednesday, June 15, 2022
Wednesday, 15 June 2022, 20:32 - We are aware of connectivity issues to VMs running on node28. We have ticketed the datacenter for more information. We will update this announcement as we have more information to share. Wednesday, 15 June 2022, 21:31 - This is fixed and everything is back online.
Monday, January 24, 2022
Monday, 24 January 2022, 20:07 - we're investigating an issue with connectivity to IPs starting with 63.142.243.xxx. We have engaged the datacenter to investigate further. Please refrain from rebooting your VPS as this won't fix it. We'll update this announcement as we have more information.
Sunday, September 27, 2020
Sunday, 27 September 2020, 02:44 - We're aware of connectivity issues in our LA location. We're investigating now. Further updates to follow. Sunday, 27 September 2020, 04:24 - All connectivity is completely restored.
Thursday, September 10, 2020
Thursday, 10 September 2020, 01:07 - We're investigating node20 becoming inaccessible. We'll keep you updated with further details through this announcement.
Monday, July 27, 2020
Monday, 27 July 2020, 22:42 - A power failure in the DC has led to subsequent RAID failure. We're working on recovering the array, but do not have an exact ETA available. Wednesday, 29 July 2020, 14:20 - We discovered two disk failed at the same time in the same RAID array. We got one of the disk cloned to a new disk, and were able to bring the RAID array backup. FSCK is running on the...
Tuesday, May 19, 2020
Tuesday, 19 May 2020, 17:08 - We've been notified of a RAID controller lockup event in this node and thus have been forced to initiate an emergency reboot. The situation is currently under investigation. Tuesday, 19 May 2020, 18:11 - We've been successful in resetting the RAID controller. A fsck of the entire array is currently running, VMs will start booting once it finishes.
Tuesday, December 10, 2019
Tuesday, 10 December 2019, 06:56 - we're investigating an outage of our node22 server in Dallas. Tuesday, 10 December 2019, 10:23 - server is back online now
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