Monday, 25 February 2018, 11:44 - We've been made aware of an event in our Chicago datacenter that is leading to high packet loss for users on this node. The DC in question has been notified, and we're awaiting resolution. Further updates about this issue will be posted on this announcement.
Monday, 26 February 2018, 00:50 - We've just received word from our datacenter that this should now be resolved. The underlying cause was a problem with one of their upstream carriers.