Thursday, September 18, 2014
Dallas R1soft Storage planned maintenance is underway. We'll update this message when complete. Update 9:31AM CDT: We're still working the maintenance. A system reboot to reload a new kernel did not go as planned. We're working to boot the system now. Update 9:36AM CDT: Server is booted, Idera Manager is starting now. Update 9:46AM CDT: Maintenance is complete, and server is back online.
Friday, September 12, 2014
We are having network issues in Los Angeles again. A good amount of packets are getting dropped and latency is high. We are in contact with the DC. Update: 03:22: The issue has been solved.
Monday, September 8, 2014
Our DC is having routing issues in our Orlando location. We'll update you once we know more. Update 00:17: This has been resolved.
Sunday, August 24, 2014
~9:48AM 8/24/2014 BST - Moments ago Node12 in Chicago went into kernel softlock. The server is being hard reset and will be online shortly. Each VM will then be simultaneously booted and all services should be restored within 30 minutes. ~9:50AM 8/24/2014 BST - Node12 is back online. VMs booting up. Please refrain from using the control panel to start, stop, or reset your server.
Monday, August 11, 2014
All Los Angeles network is unfortunately down for the last 20 minutes. We are in touch with the DC. Update 23:40: Issue has been resolved.
Saturday, August 2, 2014
08/02/2014 @ 3:54 AM ~BST We're aware of what seems to be a networking outage for Node21. We'll investigate and update asap. 08/02/2014 @ 4:03 AM ~BST Maintanence is being carried out on a switch. We expect networking to be restored by 4:30 AM ~BST. 08/02/2014 @ 6:04 AM ~BST Unfortunately maintanence took longer than initially expected. The network is back online...
Thursday, July 31, 2014
7/31/2014 @ 11:46AM ~BST ETA for resolution is 30 minutes. Server underwent soft-lock up and is being rebooted along with all VMs. 7/31/2014 @ 11:56AM ~BST issue resolved.
Saturday, July 5, 2014
We are experiencing network issues on our Los Angeles network. We are currently working on it. Your patience is appreciated. Update 19:30: We are back up now.
Saturday, June 28, 2014
A chunk of our LA servers are currently down due to a network outage in LA. We've begun investigation. Update: ETA for resolution is no more than 10 minutes. A switch has failed and it is currently being replaced.
Tuesday, June 24, 2014
Node19 Dallas is facing network issues. We believe the DC's router is died. We are in contact with them. Update 07:12 AM: All services are restored.
Login
Register
Forgot Password?