Thursday, December 27, 2018
Thursday, 27 December 2018, 20:25 - We're aware that node 30 in Los Angeles is offline. The datacenter has been engaged to diagnose, we'll let you know as we find out more. Thursday, 27 December 2018, 20:35 - This node is now back up. We're seeking a RFO from the datacenter and will post it here once received. Thursday, 27 December 2018, 20:56 - RFO: the provider...
Friday, December 21, 2018
Friday, 21 December 2018, 02:04 - We're aware of the issue, and are attempting to follow up with our connectivity provider. Further updates will be posted to this issue as we receive them. Friday, 21 December 2018, 07:12 - Connectivity should be restored now. Please let us know if you're still seeing accessibility issues and we will engage. Thank you.
Monday, December 10, 2018
Monday, 10 December 2018, 02:57 - We've noticed an ongoing issue on our node12. We are investigating. Monday, 10 December 2018, 04:13 - We have found out that there is a RAID card error on the server and we are currently working on mitigating the issue. Tuesday, 11 December 2018, 07:09 - This situation does remain in process. Work is slow, however we're doing everything we can to avoid...
Saturday, October 6, 2018
Due to recent reflection exploits involving ports 111 (portmap/NFS), 161 (snmpd), and 389 (ldap), we've implemented a network-wide filter at our network edge to avoid your services running on these ports from being exploited and used to attack other computers on the internet. We understand that this may be disruptive to your usage, and we can provide guidance on how to adjust these services to...
Thursday, September 27, 2018
Thursday, 27 September 2018, 18:24 - We're aware of the issue, and are attempting to follow up with our connectivity provider. Further updates will be posted to this issue as we receive them. Thursday, 27 September 2018, 18:33 - Our provider has confirmed that this was a misconfigured network-wide-filter applied on our upstream port(s). The rogue change has now been rolled back, services are...
Tuesday, September 4, 2018
Tuesday, 04 September 2018, 06:31 - We're investigating an outage of our node2 server. Tuesday, 04 September 2018, 06:35 - There was a RAID card soft lock up. We have rebooted the server and VPS's are booting back up at the moment.
Sunday, July 22, 2018
Sunday, 22 July 2018, 13:15 - We're investigating an outage of our node22 server. It's looking like a power issue at the moment. Sunday, 22 July 2018, 15:09 - Power issue resolved and server is back online.
Sunday, July 1, 2018
Sunday, 01 July 2018, 15:25 - we're investigating an outage of our node30 server. Sunday, 01 July 2018, 15:57 - server is back online, and we're investigating the root cause.
Tuesday, June 26, 2018
Tuesday, 26 June 2018, 19:21: Our node30 is offline at the moment. We are in contact with the DC to resolve this as soon as possible, we'll keep you posted. Tuesday, 26 June 2018, 19:53: The node was brought back online and all the VMs successfully booted to their guest OSs. If you're still having issues connecting to your VM, please get in touch with us and we'll take a look...
Thursday, June 21, 2018
Thursday, 21 June 2018, 04:24 - this node seems to have rebooted. VMs are all booting back up. If yours is not yet available, we recommend monitoring the boot process via the 'Console' option available in the Service Details page. Several VMs are going through the disk check ("fsck") cycle(s).
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