Thursday, June 14, 2018
Thursday, 14 June 2018, 19:26: Our node30 is offline at the moment. We are in contact with the DC to resolve this as soon as possible, we'll keep you posted. Thursday, 14 June 2018, 20:03: The node was brought back online and all the VMs successfully booted to their guest OSs. If you're still having issues connecting to your VM, please get in touch with us and we'll take a look immediately.
Wednesday, May 30, 2018
Wednesday, 30 May 2018, 12:21 - we are aware of the Dallas connectivity issue. Datacenter can be followed here: https://twitter.com/InceroStatus - we'll update this when we hear back. Wednesday, 30 May 2018, 12:29 - connectivity restored
Monday, May 21, 2018
Monday, 21 May 2018, 07:49 - We're aware of the intermittent network issues plaguing our Dallas (DFW) POP. This seems to be due to heavy packet loss on our upstream's end. We're collaborating with our upstream to mitigate this, thank you for your patience.
Monday, May 14, 2018
Monday, 13 May 2018, 23:45 - We're aware of an issue with this node, and are working to rectify it. Please accept our apologies for the downtime. From preliminary analysis, it appears to be a problem with the RAID controller. Monday, 14 May 2018, 01:06 - The node appears to have stabilized after the disks responsible were marked as offline. We're preparing to replace them and rebuild the...
Saturday, May 5, 2018
Our datacenter has experienced a power issue in their Los Angeles location and due to this, our node30 and node34 servers are offline at the moment. We are in contact with the DC to resolve this as soon as possible. Update 06:40 AM: The servers are back online and VPS's are booting back up now. Please contact us if yours don't come back online in 10 minutes.
Wednesday, March 28, 2018
The host node is down and not responding to commands. We're investigating the issue and will keep you updated. Thursday, 29 March 2018, 17:49: All VMs should be operational already. If you have any issues with it, do not hesitate to open a ticket.
Wednesday, February 28, 2018
Wednesday, 28 February 2018, 10:49 - We're investigating a Dallas connectivity issue. We'll update this announcement as we have more information. This is a network issue. We are experiencing high package loss. Our datacenter is working on the issue. Wednesday, 28 February 2018, 11:41 - Root cause has been determined: outbound network attacks from insecure memcached installations. More info...
Monday, February 26, 2018
Monday, 25 February 2018, 11:44 - We've been made aware of an event in our Chicago datacenter that is leading to high packet loss for users on this node. The DC in question has been notified, and we're awaiting resolution. Further updates about this issue will be posted on this announcement. Monday, 26 February 2018, 00:50 - We've just received word from our datacenter that this...
Thursday, February 22, 2018
Thursday, 22 February 2018, 02:18 - We've been made aware that this node appears irresponsive, we're currently investigating. Thursday, 22 February 2018, 02:50 - We've had to perform an emergency reboot, VMs are booting up now. Your system (if down) should become available shortly.
Friday, February 2, 2018
We have been recently notified about an emergency maintenance to be carried out on the rack which hosts our node14 node in the UK. Our datacenter has let us know that the PDU (Power Distribution Unit) on the rack has started to show signs of potential failure in the near future. As the PDU may fail at any time at this point, they are going to proactively replace it to avoid extended downtime....
Login
Register
Forgot Password?