Wednesday, January 24, 2018
Wednesday, 24 January 2018, 22:09 CDT We are aware that node2 and node28 are having connectivity issues, our upstream in Orlando has been contacted about them. Thursday, 25 January 2018, 00:45 CDT Services are now back up. We thank you once again for your patience.
Tuesday, November 21, 2017
Tuesday, 21 November 2017, 23:40 - We are aware that node5 and node13 are having connectivity issues, our provider in the Netherlands has been contacted about them. Tuesday, 21 November 2017, 23:45 - Servcies are now back online, we've been notified that this was some emergency network maintenance.
Tuesday, October 17, 2017
Tuesday, 17 October 2017, 00:22 - It appears node 17 is still encountering intermittent issues, we are investigating. Tuesday, 17 October 2017, 00:26 - Service is back, the root cause analysis still continues. Tuesday, 17 October 2017, 02:27 - Issues with the hardware RAID controller have forced the system to reboot once again. Tuesday, 17 October 2017, 05:09 - Issues with the hardware...
Monday, October 16, 2017
Monday, 16 October 2017, 23:46: node17 appears to have kernel panicked, and subsequently rebooted by itself. We are investigating the root cause behind this and taking preventive measures to avoid a recurrence.
Friday, October 13, 2017
13 October 2017, 01:30 It appears that node17 is experiencing an unexpected disk event, we are working on it. Further updates will be posted to this issue as they become available. 13 October 2017, 02:06 The relevant provider has been contacted, we are waiting for onsite assistance to diagnose the problem. 13 October 2017, 08:16 - All services are back online now. Thank you for your...
Wednesday, October 11, 2017
Due to a disk failure that hosts the operating system of the node4, we are rebooting it to replace the disk with a new one. Your VM should be back online in the next 20 minutes. Update 19:14: Everything went as expected. The server is now starting the virtual machines. We are checking each VM to ensure they are booted back up. Update 19:29: All the VMs are checked and they all seem booted up.
Monday, August 7, 2017
Monday, 07 August 2017, 06:30 - node17 appears to have kernel panicked, and subsequently rebooted by itself. We are investigating the root cause behind this and taking preventive measures to avoid a recurrence.
Sunday, July 2, 2017
[Sunday, 02 July 2017, 00:18]: We are aware of the outage of our Orlando nodes, it appears to be an upstream problem.
Thursday, January 26, 2017
26 January 2017, 11:55 - We are investigating the issue within our Dallas network. Please do not open a ticket as this would slow us down at the moment. 26 January 2017, 12:02 - The issue is related to our upstreams from what we understand so far. 26 January 2017, 12:19 - Connectivity has returned. We're awaiting confirmation of stability from the datacenter.
Tuesday, January 24, 2017
We are doing an emergency HDD SWAP maintenance on node1 to eliminate the risk of downtime in the future.
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