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[SOLVED] node5 outage

Friday, January 20, 2017

We are investigating the reason why node5 is down at the moment. Update 02:23: We have brought the server back online. If your VPS is not online, yet. Please contact us.

[SOLVED] node21 outage

Monday, January 16, 2017

We are experiencing a connectivity issue to node21. We are are investigating the issue and will update this announcement when more information becomes available. UPDATE 11:22 PM: The datacenter has notified us finally saying that their core router is down and should be replaced and this would take another 24 hours to complete. UPDATE 01:25 AM: We have sent one of our techs to the datacenter...

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[SOLVED] node18 Emergency Maintenance

Thursday, December 8, 2016

We are writing to inform you that we appear to have been alerted to several drives in a failing state on node18 in New York, NY, and will be taking it offline for at least 24 hours to rebuild the disk array. We apologize for the inconvenience but feel that this is the best method to preclude data loss by reducing read/write stress on the array. If you would like to reduce your downtime,...

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[SOLVED] Orlando Outage

Thursday, December 1, 2016

 01 December 2016, 01:32 - We are investigating an outage in our services in Orlando, node2 and node10 are affected.  01 December 2016, 01:58 - There were some intermitent network issues. All services should be accessible now.

[SOLVED] node9 outage

Thursday, November 10, 2016

19:18 PM -  Investigating outage on node9. We'll update this when it is back online. fsck is currently running on this node. We do not have ETA. Tuesday, 15 November 2016 - The filesystem check remains in progress. Friday, 18 November 2016 - Unfortunately, the data was not saveable on this node after days of trying. We have sent an email to the affected clients. Thuersday, 24 November...

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[SOLVED] node10 outage

Sunday, October 30, 2016

We are currently troubleshooting an issue with node10 in our Orlando location. We'll update this when the problem is resolved. Update: All of the VPS's except a handful were saveable and they are back online now.

[SOLVED] node11 outage

Saturday, October 15, 2016

 15 October 2016, 08:00 - We have acknowledged an outage of our node11 node and are engaging the datacenter to take a look at the situation. We will update this announcement as we have more information. UPDATE - node is now back online.

[SOLVED] LA Network instability

Sunday, September 18, 2016

09/18/2016 02:39 - We are acknowledging network instability in our Orlando location and have our network techs on the situation now. 19 September 2016  |  14:01 PM - This has reoccurred and we have notified the datacenter about the situation. If your transit takes you over Cogent, you may be affected by this issue.  20 September 2016  |  16:07 PM - We've received official...

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[SOLVED] Netherlands network issues

Friday, September 16, 2016

16 September 2016  |  08:41 AM - We are acknowledging an issue with connectivity in our Netherlands offering and are working to correct this. We'll update this announcement as we have more information.  16 September 2016  |  08:50 AM - This has been rectified. 

[SOLVED] Orlando network instability

Tuesday, September 13, 2016

09/13/2016 23:16 - We are acknowledging network instability in our Orlando location and have three network techs on the situation now.  This may cause your VPS to appear "offline" in the client area. Please refrain from clicking start/stop/reset buttons randomly to "fix" the issue, as this will not fix the issue. We'll update this announcement as we have more information. 16 September...

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