Saturday, August 13, 2016
13 August 2016 | 16:37 PM - we're taking a look at the outage on node 7 now. We'll post more information here as we have it. 13 August 2016 | 18:32 PM - server is back online, root cause appears to be a disk failure, which is being replaced.
Monday, August 8, 2016
We are rebooting node4 to resolve a problem. Your VPS should come back online in the next 10 minutes. Update: 22:49: All VPS's should be online now.
Saturday, August 6, 2016
06 August 2016 | 10:08 AM - We are acknowledging an issue with node11 at this time and are working to resolve the situation. Your VM should be online unless you reboot it, where it may not come back from a reboot until the issue is resolved. Please refrain from needlessly rebooting the service to attempt to "fix" it. 06 August 2016 | 11:48 AM - VMs are back online. A reboot was...
Wednesday, July 20, 2016
20 July 2016 | 07:37 AM - we are aware of an issue with node 23 and are aware that your VM may be inaccessible at the moment. Please do NOT reboot your VM if it is on this node, it will not fix the problem. We will update this announcement as we have more information. 20 July 2016 | 08:21 AM - we will be powering down this server to rectify a drive issue. We will update this...
Friday, July 15, 2016
15 July 2016 | 12:32 PM: We are aware of an issue with our credit card processor and are in the process of engaging a new company to process credit card payments for us. We continue to accept Paypal payments without issue and would recommend using Paypal to pay your invoices if possible, which has the added benefit of being cheaper for you since you are not levied a gateway fee. ...
Friday, June 17, 2016
We are aware that the Dallas is having network issues and we are in contact with the datacenter. Update: 00:24: The nodes are back up and we are waiting for an RFO from the datacenter.
Wednesday, June 15, 2016
15 June 2016 | 16:12 PM - we are acknowledging an outage of our node21 server due to IP announcement issues and are working with the datacenter to get it re-routed. We will update this announcement as we have more info.
Tuesday, May 31, 2016
31 May 2016 | 13:09 PM - the following notice was sent to affected clients on 2016-05-19, with a reminder sent 2016-05-31: Hello, You are receiving this email because you have active service on our node12 or node20 servers. This notification is to inform you of scheduled maintenance that may affect your Backupsy service. Please review the details of this notification to...
Thursday, April 14, 2016
We are currently taking down node23 for an emergency reboot. Please hold. Update 01:39 AM: The VPS's are back online.
Wednesday, April 6, 2016
For easier and more accurate management of your payments to us, we have consolidated our Paypal accounts into a single address. Therefore as the old addresses will no longer be active soon, we are going to cancel your existing PayPal subscriptions that were created with our old PayPal account. You should have received an email regarding this change. If you haven't, you can recreate your...
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